Logistics & Delivery
The final mile. A delivery order dispatches packed goods to the customer; completing it closes out the sales order and posts the accounts — the Sales and COGS vouchers that turn a shipment into revenue and cost.
Worked scenario — shipping SO-1290
The 50 pallets from the packaging order are ready on the dock. A single delivery order ships the full 2,000-drum order to the customer.
| Field | Value |
|---|---|
| Sales order | SO-1290 (2,000 × 50 L HDPE Drum) |
| Carrier | Road transporter (LR-based) |
| Load | 50 pallets, ≈ 5,900 kg |
| E-way bill | Required — invoice value ₹7,55,200 is well above the ₹50,000 threshold |
Create a delivery order
Go to Operations → Logistics → ＋ New Delivery Order and complete:
| Field | Notes |
|---|---|
| Sales Order(s) | One delivery can cover several orders (consolidated shipment). |
| Carrier | The courier or transporter, or in-house. |
| Vehicle / Driver | For in-house deliveries. |
| Tracking / LR Number | Carrier tracking or lorry-receipt number. |
| E-Way Bill Number + valid till | India statutory document for high-value movement. |
| Dispatch Date / Time | When goods leave. |
| Expected Delivery | Promised arrival date. |
| Recipient sign-off | Photo or signature captured on delivery. |
Status flow
Pending → In Transit → Delivered → Closed
| Status | What happens |
|---|---|
| Pending | Delivery raised, not yet dispatched. |
| In Transit | Goods are on the road (dispatch date/time and LR recorded). |
| Delivered | Recipient has received the goods (sign-off captured). |
| Closed | Delivery finalised. |
Completing a delivery closes the order — and posts the accounts
When the delivery is marked Delivered, the linked sales order(s) move to Shipped (or Completed, if your tenant is configured that way). At completion, Finance posts two vouchers for the shipped goods:
Sales voucher — bill the customer for 2,000 drums @ ₹320 + 18% GST (intra-state):
Dr Customer (Sundry Debtors) 7,55,200
Cr Sales 6,40,000
Cr Output CGST @9% 57,600
Cr Output SGST @9% 57,600
COGS voucher — relieve finished-goods stock at the drum's ₹214 build cost:
Dr Cost of Goods Sold 4,28,000
Cr Finished Goods Inventory 4,28,000
So this one shipment recognises ₹6,40,000 revenue and ₹4,28,000 cost, a gross margin of ₹2,12,000 (33%) before packaging and freight.
:::note This is where COGS finally lands Building the drums on WO-2418 only moved inventory (raw material out, finished goods in) — it never touched the P&L. Dispatch is the event that recognises both revenue and cost, which is why the COGS voucher appears here, not on the work order. :::
:::caution E-way bill before the truck moves For a movement of this value the e-way bill number and its validity must be recorded before dispatch — carrying goods without one risks detention. The package weight and dimensions captured on the packaging order feed the e-way bill and the transport document directly. :::
:::tip Consolidated shipments Group multiple sales orders going to the same customer or route onto one delivery order to save on freight and paperwork — each linked order moves to Shipped and posts its own Sales/COGS vouchers when the delivery completes. :::
Related
- Packaging — preparing goods before dispatch.
- Vouchers — the Sales and COGS entries posted on completion.
- GST, e-Invoice & e-Way Bill — the statutory movement document.
- Make-to-Order workflow — dispatch as the closing step.